HPE


HK3Q8E


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HK3Q8E

Brand Name

HPE

Service Name

Foundation Care

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Sub Type

Physical
Electronic

Service Description

24x7x4 Hour

Provided Support

Phone Support
Replacement

Service Response Time

4 Hour - Hardware Exchange

Service Duration

1 Year

Product Supported

HPE Aruba 2930F 24G POE

FAQs

What does the HPE Foundation Care warranty cover?
The HPE Foundation Care warranty provides comprehensive support for your HPE Aruba 2930F 24G POE, including phone support and hardware replacement.
How long does it take to receive a replacement under the 4-hour hardware exchange service?
With the 4-hour hardware exchange service, you can expect to receive a replacement for your HPE Aruba 2930F 24G POE within 4 hours of reporting the issue.
Is the HPE Foundation Care warranty suitable for both physical and electronic components?
Yes, the HPE Foundation Care warranty covers both physical and electronic components of the HPE Aruba 2930F 24G POE, ensuring comprehensive protection.
Can I extend the duration of the HPE Foundation Care warranty?
Yes, you have the option to extend the duration of the HPE Foundation Care warranty beyond 1 year for continued support and peace of mind.
How do I contact HPE for phone support?
To access phone support for your HPE Aruba 2930F 24G POE under the HPE Foundation Care warranty, simply reach out to the provided support hotline and speak with a knowledgeable representative.

Didn’t find your answer?

Don't hestitate to contact us