HPE


HJ6L8E


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HJ6L8E

Brand Name

HPE

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Sub Type

Electronic
Physical

Service Description

24x7x4 Hour

Provided Support

New Releases Update
Phone Support
Replacement
Remote Diagnosis
Parts Replacement

Service Response Time

4 Hour - Hardware Support

Service Location

Service Depot

Service Duration

4 Year

Product Supported

Aruba AP-534:

  • JZ328A
  • JZ329A
  • JZ330A
  • JZ331A
  • JZ332A

FAQs

What does the HPE Foundation Care - Extended Warranty cover?
The HPE Foundation Care - Extended Warranty provides coverage for HPE products, including new releases updates, phone support, replacement, remote diagnosis, and parts replacement.
How long is the coverage period for the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty offers a 4-year coverage period, ensuring your HPE products are protected for an extended duration.
Where can I receive service under the HPE Foundation Care - Extended Warranty?
Service under the HPE Foundation Care - Extended Warranty is provided at a service depot, ensuring convenient access to support and repairs.
What is the response time for hardware support under the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty offers a 4-hour hardware support response time, ensuring quick resolution for any hardware-related issues.
Can the HPE Foundation Care - Extended Warranty be used for both electronic and physical products?
Yes, the HPE Foundation Care - Extended Warranty covers both electronic and physical products, providing comprehensive support for a wide range of HPE offerings.

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