HPE


HG6M8E


HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HG6M8E

Brand Name

HPE

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Sub Type

Electronic and Physical

Service Characteristic

Parts

Service Description

9x5xNext Business Day

Provided Support

New Releases Update
Replacement
Remote Diagnosis
Phone Support
Web Knowledge Base Access
Parts Replacement

Service Response Time

Next Business Day - Replacement

Service Location

Service Depot

Service Duration

5 Year

Product Supported

HPE Aruba Access Point:

  • JZ353A
  • JZ354A
  • JZ355A
  • JZ356A
  • JZ357A

FAQs

What does the HPE Foundation Care - Extended Warranty cover?
The HPE Foundation Care - Extended Warranty provides comprehensive support for your HPE Aruba Access Point, including new releases updates, replacement, remote diagnosis, phone support, web knowledge base access, and parts replacement.
How long is the coverage period for the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty offers 5 years of coverage, ensuring long-term protection for your HPE Aruba Access Point.
What is the service response time for the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty guarantees a next business day response time, ensuring prompt assistance and minimizing downtime for your HPE Aruba Access Point.
Can I rely on HPE for parts replacement?
Yes, the HPE Foundation Care - Extended Warranty includes parts replacement, ensuring that any faulty components of your HPE Aruba Access Point will be promptly replaced.
Is phone support available with the HPE Foundation Care - Extended Warranty?
Absolutely! The HPE Foundation Care - Extended Warranty provides phone support, allowing you to easily reach out to HPE's knowledgeable support team for assistance with your HPE Aruba Access Point.

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