HPE


HG6H7E


Overview

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Benefits

May contribute to improved system performance and reduced downtime

Allows your IT resources to stay focused on their core tasks and priorities

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HG6H7E

Brand Name

HPE

Service Name

Foundation Care - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Sub Type

Electronic
Physical

Service Description

9x5xNext Business Day

Provided Support

New Releases Update
Remote Diagnosis
Replacement
Phone Support
Web Knowledge Base Access

Service Response Time

Next Business Day - Hardware Exchange

Service Location

Service Depot

Service Duration

1 Year

Product Supported

HPE Access Points:

  • JZ338A
  • JZ339A
  • JZ340A
  • JZ341A
  • JZ342A

FAQs

What does the HPE Foundation Care - Extended Warranty cover?
The HPE Foundation Care - Extended Warranty provides comprehensive support for your HPE Access Points. It includes new releases updates, remote diagnosis, replacement, phone support, and web knowledge base access.
What is the service duration of the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty covers your HPE Access Points for 1 year.
Where is the service location for the HPE Foundation Care - Extended Warranty?
The service location for the HPE Foundation Care - Extended Warranty is the service depot.
What is the service response time for the HPE Foundation Care - Extended Warranty?
The service response time for the HPE Foundation Care - Extended Warranty is next business day - hardware exchange.
Which HPE Access Points are supported by the HPE Foundation Care - Extended Warranty?
The HPE Foundation Care - Extended Warranty supports the following HPE Access Points: JZ338A, JZ339A, JZ340A, JZ341A, JZ342A.

Didn’t find your answer?

Don't hestitate to contact us