HPE


HB3M5E


The HPE Proactive Care Exchange - Extended Service is the ultimate solution for ensuring the longevity and optimal performance of your HPE products. With a 3-year service duration, this service provides you with long-term support and peace of mind. Whether you need assistance with physical or electronic issues, our service depot is ready to provide you with convenient and efficient service. Gain access to our web knowledge base for self-help and troubleshooting, and enjoy the convenience of replacement service for quick and hassle-free product replacement. Our expert team is just a phone call away, offering immediate assistance and guidance. Stay up-to-date with the latest features and enhancements through our new releases update. Experience efficient issue resolution with our remote diagnosis capabilities. With a 2-hour phone support response time, we are committed to providing you with prompt assistance whenever you need it. Trust HPE Proactive Care Exchange - Extended Service to keep your HPE products running smoothly and efficiently.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HB3M5E

Brand Name

HPE

Service Name

Proactive Care Exchange - Extended Service

Product Type

Service

Service Information
Service Main Type

Exchange

Service Sub Type

Physical
Electronic

Service Description

9x5xNext Business Day

Provided Support

Web Knowledge Base Access
Replacement
Phone Support
New Releases Update
Remote Diagnosis

Service Response Time

2 Hour - Phone Support

Service Location

Service Depot

Service Duration

3 Year

Product Supported

HPE JL587A, JL587AR

FAQs

What does the HPE Proactive Care Exchange - Extended Service include?
The HPE Proactive Care Exchange - Extended Service provides web knowledge base access, replacement options, phone support, new releases updates, and remote diagnosis for your HPE JL587A and JL587AR products.
Where is the service location for the HPE Proactive Care Exchange - Extended Service?
The service location for this service is the Service Depot.
What is the service duration for the HPE Proactive Care Exchange - Extended Service?
This service covers a duration of 3 years.
What is the response time for phone support with the HPE Proactive Care Exchange - Extended Service?
The response time for phone support is 2 hours.
Can I extend the service for my HPE JL587A and JL587AR products?
Yes, the HPE Proactive Care Exchange - Extended Service allows you to extend the support and coverage for your HPE JL587A and JL587AR products for an additional 3 years.

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