HPE


H38V7E


Ensure the smooth operation of your HPE products with the HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service. This comprehensive 4-year service plan offers on-site support, providing you with the convenience of having expert assistance right at your location. With a Next Business Day response time, you can count on quick resolution to minimize downtime and keep your business running smoothly. Gain access to a knowledge base for self-help troubleshooting, empowering you to resolve issues independently. In the event that parts replacement or repair is needed, our skilled technicians will ensure that your HPE products are up and running in no time. You can rely on our phone and web support for easy communication and assistance whenever you need it. Experience the convenience of remote diagnosis and visual remote guidance, allowing our experts to efficiently identify and resolve issues without the need for an on-site visit. Stay up-to-date with new releases and updates, ensuring that your HPE products are equipped with the latest features and enhancements. Designed to support a range of HPE products including P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16005R-371, P16006-001, P16006-291, P16006-371, P16006-421, P16006R-291, P16006R-421, P18584-001, P18584-421, P19752-371, this extended service plan provides peace of mind and reliable support for your critical IT infrastructure. Invest in the HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service and ensure the longevity and performance of your HPE products. Trust in HPE's expertise and commitment to delivering exceptional service and support. Take advantage of this comprehensive service plan and focus on what matters most - your business's success. Call to Action: Secure your HPE products with the HPE Pointnext Tech Care Basic with Defective Media Retention - Extended Service today and experience peace of mind knowing that your IT infrastructure is in capable hands. Contact us now to learn more and get started on maximizing the performance and reliability of your HPE products.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H38V7E

Brand Name

HPE

Service Name

Pointnext Tech Care Basic with Defective Media Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Defective Media Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

Next Business Day - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16005R-371, P16006-001, P16006-291, P16006-371, P16006-421, P16006R-291, P16006R-421, P18584-001, P18584-421, P19752-371

FAQs

What is included in the HPE Pointnext Tech Care Basic service?
The HPE Pointnext Tech Care Basic service includes defective media retention, knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long does the service coverage last?
The HPE Pointnext Tech Care Basic service provides 4 years of extended coverage for your HPE products.
What is the service response time?
The service response time is next business day, ensuring prompt assistance for any issues with your HPE products.
Where does the service take place?
The service is provided on-site, allowing for convenient maintenance and support for your HPE products.
Which HPE products are supported by this service?
This service supports a range of HPE products, including HPE P16005-001, HPE P16005-291, HPE P16005-371, HPE P16005-421, HPE P16005-AA1, HPE P16005R-371, HPE P16006-001, HPE P16006-291, HPE P16006-371, and more.

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