HPE


H28Q1E


The HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention is the ultimate service package for ensuring the smooth operation of your HPE products. With comprehensive defective material retention, you can rest assured that any faulty components will be promptly replaced, minimizing downtime and maximizing productivity. Gain access to a vast knowledge base and expert phone support to troubleshoot and resolve any issues quickly and efficiently. Our certified technicians are ready to provide expert repair services, ensuring that your systems are always in optimal condition. Stay up to date with the latest releases and updates, and benefit from remote diagnosis capabilities and visual remote guidance for efficient problem-solving. With HPE Pointnext Tech Care Essential, you can focus on your business while we take care of your technology needs. Choose HPE for reliable, comprehensive support that keeps your systems running smoothly. Take advantage of this service package and experience peace of mind knowing that your HPE products are in good hands.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

H28Q1E

Brand Name

HPE

Service Name

Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Comprehensive Defective Material Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

4 Year

Product Supported

HPE R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J71A

FAQs

What does the HPE Pointnext Tech Care Essential service include?
The HPE Pointnext Tech Care Essential service provides comprehensive support, including defective material retention, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for HPE Pointnext Tech Care Essential?
The service duration for HPE Pointnext Tech Care Essential is 4 years.
What products are supported by HPE Pointnext Tech Care Essential?
HPE Pointnext Tech Care Essential supports HPE R0Q79A, R0Q80A, R0Q81A, R0Q82A, R0Q83A, R0Q84A, R7J70A, and R7J71A products.
What is the response time for HPE Pointnext Tech Care Essential?
HPE Pointnext Tech Care Essential offers a 4-hour response time for parts and labor within a 100-mile distance from the customer site.
Is on-site service included in HPE Pointnext Tech Care Essential?
Yes, HPE Pointnext Tech Care Essential provides on-site service for your convenience.

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