HP


UA4L8E


When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day[1] Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

UA4L8E

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5x4 Hour

Provided Support

Phone Support
Parts Replacement
Hardware Support
Repair
Remote Diagnosis
Escalation Management
Defective Media Retention

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

4 Year

Product Supported

HP PageWide Pro 755

FAQs

What does the HP 4-Year On-Site Care Pack include?
The HP 4-Year On-Site Care Pack provides comprehensive support for your HP PageWide Pro 755 printer. It includes phone support, parts replacement, hardware support, repair, remote diagnosis, escalation management, and defective media retention.
What is the service response time for the HP 4-Year On-Site Care Pack?
The service response time for the HP 4-Year On-Site Care Pack is 4 hours for both parts and labor. This ensures that any issues with your HP PageWide Pro 755 printer are addressed quickly and efficiently.
What is defective media retention?
Defective media retention is a service feature included in the HP 4-Year On-Site Care Pack. It allows you to retain any defective media, such as hard drives or memory modules, when they are replaced by HP. This ensures the security of your data and simplifies the replacement process.
Is the HP 4-Year On-Site Care Pack suitable for non-technical users?
Absolutely! The HP 4-Year On-Site Care Pack is designed to provide support and assistance to all users, regardless of their technical expertise. Whether you're a beginner or an experienced user, you can rely on the HP Care Pack to keep your HP PageWide Pro 755 printer running smoothly.
How long does the HP 4-Year On-Site Care Pack last?
The HP 4-Year On-Site Care Pack provides coverage for a duration of 4 years. This extended warranty ensures that you can enjoy the benefits of expert support and fast response times for an extended period, giving you peace of mind and minimizing downtime.

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