HP


U52WHE


HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. ADP will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional components sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U52WHE

Brand Name

HP

Service Name

Care Pack Active Care Solution Support with Accidental Damage Protection

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Characteristic

Parts

Service Description

9x5xNext Business Day

Provided Support

Accidental Damage Protection
Parts Replacement
Phone Support
Remote Diagnosis
Hardware Support

Service Response Time

Next Business Day - Parts Replacement

Service Location

On-site

Service Duration

3 Year

Product Supported

HP PCs

FAQs

What does the HP Care Pack Active Care Solution Support cover?
The HP Care Pack Active Care Solution Support provides comprehensive coverage for your HP PC, including accidental damage protection, parts replacement, phone support, remote diagnosis, and hardware support.
How long does the warranty last?
The HP Care Pack Active Care Solution Support is a 3-year warranty, providing extended coverage for your HP PC.
What is the service response time?
The service response time for the HP Care Pack Active Care Solution Support is next business day, ensuring prompt assistance for any issues with your HP PC.
Where does the service take place?
The service is provided on-site, meaning that a technician will come to your location to resolve any issues with your HP PC.
Is this warranty suitable for all HP PCs?
Yes, the HP Care Pack Active Care Solution Support is designed to support HP PCs, ensuring that your device is protected and well-maintained.

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