HP


U23FRE


When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it"so you can get back to work. Preventive Maintenance Kit Replacement service are included in defined times.

Product details

General Information
Manufacturer

HP Inc.

Manufacturer Part Number

U23FRE

Brand Name

HP

Service Name

Care Pack Hardware Support with Defective Media Retention/Maintenance Kit

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Repair
Parts Replacement
Hardware Support
Remote Diagnosis
Phone Support
Defective Media Retention

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HP PWXL 5200/MFP

FAQs

What does the HP Care Pack Hardware Support include?
The HP Care Pack Hardware Support includes repair, parts replacement, hardware support, remote diagnosis, phone support, and defective media retention.
How long is the warranty coverage?
The warranty coverage is for 5 years, providing long-term protection for your HP PWXL 5200/MFP.
What is the service response time?
The service response time is next business day, ensuring prompt assistance for any hardware issues.
Is on-site service included?
Yes, the HP Care Pack Hardware Support provides on-site service for convenient repairs and maintenance.
What is defective media retention?
Defective media retention ensures that any defective media, such as hard drives or storage devices, will be retained by HP for secure disposal, protecting your data and privacy.

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