Aruba


HR1G2E


Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HR1G2E

Brand Name

Aruba

Service Name

Foundation Care with Comprehensive Defective Material Retention - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Remote Diagnosis
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
New Releases Update
Comprehensive Defective Material Retention

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

Aruba 6200F 48G

FAQs

What does the Aruba EPACK 3Y FC 24X7 WCDMR warranty cover?
The warranty covers remote diagnosis, parts replacement, repair, phone support, web knowledge base access, new releases update, and comprehensive defective material retention for a duration of 3 years.
Is on-site service included in the warranty?
Yes, the Aruba EPACK 3Y FC 24X7 WCDMR warranty includes on-site service, ensuring prompt assistance for any network issues.
How quickly can I expect a response with this warranty?
The warranty offers a 4-hour response time, ensuring timely support and minimizing network downtime.
Is the Aruba EPACK 3Y FC 24X7 WCDMR warranty compatible with the Aruba 6200F 48G?
Yes, this warranty is specifically designed for the Aruba 6200F 48G, providing comprehensive coverage and support for this network device.
Can I rely on the Aruba EPACK 3Y FC 24X7 WCDMR warranty for long-term network performance?
Absolutely! With its comprehensive coverage, prompt response time, and focus on defective material retention, this warranty ensures uninterrupted network performance and peace of mind.

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