Aruba


HL6M6E


HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available. In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HL6M6E

Brand Name

Aruba

Service Name

Foundation Care Exchange

Product Type

Warranty

Service Information
Service Main Type

Exchange

Service Description

24x7x4 Hour

Service Details

Pricing Type: Volume,Tier 2

Provided Support

Phone Support
Replacement

Service Response Time

4 Hour - Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

HPE Aruba 6300M 48P PoE

FAQs

What is included in the Aruba Foundation Care Exchange service?
The Aruba Foundation Care Exchange service provides 24x7x4 hour support and quick replacement for your HPE Aruba 6300M 48P PoE switch. It ensures uninterrupted network performance and peace of mind.
How long does the warranty last?
The Aruba Foundation Care Exchange warranty lasts for 1 year, providing coverage and support for your HPE Aruba 6300M 48P PoE switch.
What is the response time for replacement?
The Aruba Foundation Care Exchange service guarantees a 4-hour response time for replacement, minimizing downtime and ensuring continuous network operation.
Can I get phone support with this service?
Yes, the Aruba Foundation Care Exchange service includes phone support, allowing you to reach out for assistance and guidance whenever needed.
Is on-site service included?
Yes, the Aruba Foundation Care Exchange service provides on-site support, ensuring that any issues with your HPE Aruba 6300M 48P PoE switch can be addressed directly at your location.

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