Veritas


20978-M1-21


Ensure the smooth operation of your Veritas 20978-M1 with the Essential Appliance Support - Extended Service. This comprehensive 2-year agreement provides on-site support, with a swift 4-hour response time, to minimize downtime and keep your business running smoothly. With parts and labor coverage, you can rest assured that any issues will be resolved promptly and efficiently. Gain access to a web knowledge base for self-help and troubleshooting, and enjoy personalized assistance through phone and web support. Stay up to date with regular updates for new releases and enhancements, ensuring your Veritas 20978-M1 is always optimized. Designed for corporate environments, this service agreement offers both physical and electronic support, catering to your specific needs. Trust in the reliable Veritas brand and experience peace of mind knowing your essential appliance is backed by industry-leading expertise. Upgrade to the Essential Appliance Support - Extended Service today and keep your Veritas 20978-M1 performing at its best.

Product details

General Information
Manufacturer

Veritas Technologies LLC

Manufacturer Part Number

20978-M1-21

Brand Name

Veritas

Service Name

Essential Appliance Support - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7x4 Business Hour

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update

Service Response Time

4 Business Hour - Parts and Labor (distance from customer site - 1000 miles)

Service Location

On-site

Service Duration

2 Year

Product Supported

Veritas 20978-M1

FAQs

What does the Veritas Essential Appliance Support - Extended Service Agreement include?
The Veritas Essential Appliance Support - Extended Service Agreement provides comprehensive support for your Veritas Essential Appliance. It includes web knowledge base access, parts replacement, repair services, phone support, web support, and new releases updates.
How long is the service duration for the Veritas Essential Appliance Support - Extended Service Agreement?
The Veritas Essential Appliance Support - Extended Service Agreement covers a period of 2 years, ensuring long-term support and peace of mind.
What is the response time for on-site support?
With the Veritas Essential Appliance Support - Extended Service Agreement, you can expect a quick response time of 4 business hours. Our technicians will be on-site promptly to address any issues and minimize downtime.
Is the Veritas Essential Appliance Support suitable for corporate use?
Yes, the Veritas Essential Appliance Support - Extended Service Agreement is designed to meet the needs of corporate customers. It provides reliable support and ensures the smooth operation of your Veritas Essential Appliance in a corporate environment.
Can I rely on the Veritas Essential Appliance Support for parts and labor?
Absolutely! The Veritas Essential Appliance Support - Extended Service Agreement covers both parts and labor, ensuring that any necessary repairs or replacements are taken care of promptly and professionally.

Didn’t find your answer?

Don't hestitate to contact us