Veritas


20922-M1-38


Ensure the longevity and optimal performance of your Veritas Standard Appliance with our 5-year extended service agreement. With on-site support and a Next Business Day response time, you can count on us to quickly address any issues that may arise. Our comprehensive coverage includes both parts and labor, giving you peace of mind knowing that your appliance is protected. Gain access to our web knowledge base for self-help and troubleshooting, and enjoy personalized assistance through phone and web support. Stay up to date with the latest releases and enhancements, ensuring that your Veritas 20922-M1 appliance is always equipped with the most advanced features. Trust in the reliability and expertise of Veritas Technologies LLC, a leading provider of data management solutions. Choose our corporate-level service and experience unparalleled support for your Veritas Standard Appliance.

Product details

General Information
Manufacturer

Veritas Technologies LLC

Manufacturer Part Number

20922-M1-38

Brand Name

Veritas

Service Name

Standard Appliance Support - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7xNext Business Day

Provided Support

Web Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update

Service Response Time

Next Business Day - Parts and Labor (distance from customer site - 1000 miles)

Service Location

On-site

Service Duration

5 Year

Product Supported

Veritas 20922-M1

FAQs

What does the Veritas Standard Appliance Support - Extended Service Agreement include?
The Veritas Standard Appliance Support - Extended Service Agreement provides comprehensive support for your Veritas 20922-M1 appliance, including web knowledge base access, parts replacement, repair, phone support, web support, and new releases updates.
How long does the service agreement last?
The Veritas Standard Appliance Support - Extended Service Agreement covers your appliance for a duration of 5 years, ensuring long-term protection and peace of mind.
What is the response time for on-site support?
With the Veritas Standard Appliance Support - Extended Service Agreement, you can expect next business day on-site support, ensuring prompt resolution of any issues.
Is this service agreement suitable for corporate use?
Yes, the Veritas Standard Appliance Support - Extended Service Agreement is designed to meet the needs of corporate customers, providing reliable support and expert assistance for your Veritas 20922-M1 appliance.
Can I access the web knowledge base for troubleshooting and self-help?
Absolutely! The Veritas Standard Appliance Support - Extended Service Agreement includes web knowledge base access, allowing you to find solutions, troubleshoot issues, and access helpful resources at your convenience.

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