Veeam Production Support provides 24x7 technical support for your Veeam Availability Suite Enterprise Plus. You can get assistance through web and phone support, access a knowledge base, and receive updates on new releases.
The Veeam Production Support service is available for a duration of 1 month. During this time, you can reach out for technical assistance whenever you need it.
Veeam Production Support is specifically designed for Veeam Availability Suite Enterprise Plus. This service is suitable for locally installed installations with an upgrade license and 2 sockets. It also supports upgrades from Veeam Backup Essentials Enterprise.
With Veeam Production Support, you can expect a fast 1-hour response time for your support requests. This ensures that you receive timely assistance for any technical issues or queries you may have.