StorageCraft SSPS50USSS011YZZZ Premium Support - 1 Year Service

StorageCraft SSPS50USSS011YZZZ Premium Support - 1 Year Service

StorageCraft SSPS50USSS011YZZZ Premium Support - 1 Year Service

StorageCraft SSPS50USSS011YZZZ

$179.49
FREE Returns
Availability: In stock, ready to be shipped.

Product Key Features

  • Premium Support: Get access to web support, emergency telephone support, phone support, new releases updates, emergency email consulting, web knowledge base access, and email support.
  • 24x7x1 Hour Service: Enjoy round-the-clock support with a guaranteed response time of 1 hour for emergency phone consulting.
  • Software Support: Receive assistance for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop software, including installation, licensing, and troubleshooting.
  • 1 Year Duration: Benefit from premium support for a full year, ensuring ongoing assistance and guidance.
  • Expert Assistance: Access a team of knowledgeable and experienced support professionals who can help you resolve technical issues and provide guidance on using the software effectively.
$179.49
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StorageCraft SSPS50USSS011YZZZ

Premium Support

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

FAQ
The premium support service includes web support, emergency telephone support, phone support, new releases updates, emergency email consulting, web knowledge base access, and email support.
The service duration is 1 year.
This service supports the StorageCraft ShadowProtect Server software with 10 ShadowProtect Desktop installations. It is locally installed and valid for 1 year.
The response time for emergency phone consulting is 1 hour.
Yes, this service provides support and assistance for both technical and non-technical users of StorageCraft software.

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