StorageCraft


G25080USMG011YZZZ


The StorageCraft GRE 250 MAILBOX V8.X-MAINT-GOV/EDU-1Y is a comprehensive software maintenance and support service for StorageCraft ShadowProtect Granular Recovery for Exchange. With a 1-year duration and 12x5x2 business hour support, you can rely on this service to keep your software up to date and running smoothly. Benefit from web support, phone support, and email support, ensuring that you have multiple channels to get the assistance you need. Stay ahead with access to new releases and a web knowledge base, keeping you informed and equipped with the latest features and information. In case of emergencies, you can count on emergency telephone support and emergency email consulting to quickly resolve any critical issues. This service includes a license for 250 mailboxes, making it ideal for academic and government institutions. Ensure the smooth operation of your software with the StorageCraft GRE 250 MAILBOX V8.X-MAINT-GOV/EDU-1Y.

Product details

General Information
Manufacturer

StorageCraft Technology Corporation

Manufacturer Part Number

G25080USMG011YZZZ

Brand Name

StorageCraft

Service Name

Software Maintenance - Renewal

Product Type

Service

Service Information
Service Main Type

Technical

Service Sub Type

Electronic

Service Description

12x5x2 Business Hour

Provided Support

Web Support
Software Maintenance
Phone Support
New Releases Update
Emergency Telephone Support
Emergency Email Consulting
Web Knowledge Base Access
Email Support

Service Response Time

2 Business Hour - Emergency phone consulting

Service Duration

1 Year

Product Supported

Software

  • Software Title: StorageCraft ShadowProtect Granular Recovery for Exchange
  • Installation Type: Locally installed
  • Version: 8.x
  • License Qty: 250 mailboxes
  • License Pricing: Academic, government

FAQs

What is the purpose of StorageCraft ShadowProtect Granular Recovery for Exchange?
StorageCraft ShadowProtect Granular Recovery for Exchange is designed to provide efficient and reliable recovery of individual items, such as emails, contacts, and calendars, from Microsoft Exchange servers.
How many mailboxes does this license support?
This license supports up to 250 mailboxes, allowing you to protect a large number of users within your organization.
What type of support is included with the software maintenance renewal?
The software maintenance renewal includes web support, phone support, emergency telephone support, and access to a web knowledge base. You can rely on expert assistance whenever you need it.
Can I update to the latest version of the software?
Yes, the software maintenance renewal includes new releases updates, ensuring that you have access to the latest features and improvements for your StorageCraft ShadowProtect Granular Recovery for Exchange software.
What is the response time for emergency phone consulting?
The service response time for emergency phone consulting is 2 business hours, allowing you to quickly get the assistance you need in critical situations.

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