Quantum


SU-ER-G21


The Quantum SL3 GOLD SUPPORT PLAN UPLIFT 2Y 7X24X4 CRU Z1 (SU-ER-G21) is the ultimate service plan for your storage needs. With a duration of 2 years, this on-site service provides you with round-the-clock support and a quick 4-hour response time for parts and labor. Our team of experts will remotely monitor your system, provide parts replacement and repair services, and offer phone support whenever you need it. You'll also have access to our extensive web knowledge base, ensuring that you stay up to date with the latest releases and have the resources for online training. Quantum is a trusted brand in the industry, known for its reliable and high-quality products. With the SL3 GOLD SUPPORT PLAN, you can have peace of mind knowing that your storage system is in good hands. Upgrade to the Quantum SL3 GOLD SUPPORT PLAN UPLIFT 2Y 7X24X4 CRU Z1 (SU-ER-G21) and experience top-notch service and support for your storage infrastructure.

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SU-ER-G21

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan Zone 1 - Extended Service (Uplift)

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic
Physical

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Remote Monitoring
Parts Replacement
Repair
Phone Support
Web Knowledge Base Access
New Releases Update
Online Training

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

2 Year

FAQs

What is included in the Quantum SL3 Gold Support Plan?
The Quantum SL3 Gold Support Plan includes 24x7x4 hour support, remote monitoring, parts replacement, repair, phone support, web knowledge base access, new releases updates, and online training.
How long does the Quantum SL3 Gold Support Plan last?
The Quantum SL3 Gold Support Plan is valid for 2 years.
Where does the service take place?
The service is provided on-site.
What is the response time for parts and labor?
The response time for parts and labor is 4 hours.
What are the main benefits of the Quantum SL3 Gold Support Plan?
The Quantum SL3 Gold Support Plan ensures the optimal performance and reliability of your Quantum storage system, providing 24x7x4 hour support, remote monitoring, parts replacement, repair, phone support, web knowledge base access, new releases updates, and online training.

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