Quantum


SSC6K-VS12-CB11


The Quantum SCALARI2000/I6000LIB ONSITE INS CUST REPL UNITS CRUS BRON ANN Z1 IN (SSC6K-VS12-CB11) is a comprehensive service plan designed to provide you with peace of mind and ensure the smooth operation of your storage infrastructure. With this service, you'll receive top-notch support and repair assistance for an additional set of 12 or fewer drives. Our team of experts is just a phone call away, ready to assist you with any issues you may encounter. The service duration of 1 year ensures that you have ongoing support and protection for your valuable data. With on-site service, our technicians will come directly to your location, minimizing downtime and maximizing efficiency. This service covers both electronic and physical aspects, ensuring that all components are well-maintained and functioning optimally. Our next business day response time guarantees that you'll receive prompt assistance, minimizing any disruptions to your operations. Trust Quantum's StorageCare Bronze Support Plan Zone 1 - Extended Service to keep your storage infrastructure running smoothly and reliably.

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SSC6K-VS12-CB11

Brand Name

Quantum

Service Name

StorageCare Bronze Support Plan Zone 1 - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic
Physical

Service Characteristic

Labor

Service Description

9x5xNext Business Day

Service Details

Covered Configurations: Additional set of 12 or fewer drives)

Provided Support

Phone Support
Repair

Service Response Time

Next Business Day - Labor

Service Location

On-site

Service Duration

1 Year

FAQs

What does the Quantum StorageCare Bronze Support Plan Zone 1 cover?
The plan covers additional sets of 12 or fewer drives for your Quantum SCALARI2000/I6000LIB ONSITE INS CUST REPL UNITS CRUS BRON ANN Z1 IN (SSC6K-VS12-CB11).
Where does the service take place?
This service is provided on-site, meaning a technician will come to your location to perform any necessary repairs.
What is the duration of the service?
The Quantum StorageCare Bronze Support Plan Zone 1 provides 1 year of coverage for your storage system.
What is the response time for this service?
The service offers a next business day response time for labor-related issues.
Can I contact Quantum for phone support?
Yes, the StorageCare Bronze Support Plan Zone 1 includes phone support to assist you with any questions or concerns you may have.

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