Quantum SQX12-SE36-BL11 Stornext QX-1200 Storage, Bronze Support Plan - Zone 1 - Extended Service - No Return

Quantum SQX12-SE36-BL11 Stornext QX-1200 Storage, Bronze Support Plan - Zone 1 - Extended Service

Quantum SQX12-SE36-BL11 Stornext QX-1200 Storage, Bronze Support Plan - Zone 1 - Extended Service - No Return

Quantum SQX12-SE36-BL11

$1,182.85 $1,610.85 Save $428
Availability: In stock, ready to be shipped.

Product Key Features

  • Quantum Stornext QX-1200 Storage: A high-performance storage solution for your critical data.
  • Next-Business-Day Parts Replacement: Get peace of mind knowing that repairs will be done quickly.
  • Remote Problem Diagnosis and Support: Receive assistance remotely to identify and resolve issues.
  • Multilingual Telephone Support: Access support in your preferred language, Monday through Friday.
  • Web Knowledge Base Access: Gain access to a wealth of information and resources online.
  • Firmware Updates: Keep your storage system up to date with the latest enhancements.
  • Remote Monitoring: Monitor the health and performance of your storage system remotely.
  • On-Site Service: Enjoy the convenience of on-site support for any physical issues.
  • 9x5xNext Business Day Service: Get support during business hours with next business day response time.
  • Parts & Labor: Benefit from comprehensive coverage for both parts and labor.
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  • Description
  • Tech Specs

Quantum SQX12-SE36-BL11

The economical choice for small to midsize storage environments or noncritical operations, the Bronze Support plan includes:

  • On-site support Monday through Friday
  • Next-business-day response for on-site support
  • Multilingual telephone support Monday through Friday, 8 a.m. to 5 p.m. local customer time
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring
FAQ
The Quantum Bronze Support Plan for the STORNEXT QX-1200 Storage includes next-business-day parts replacement, remote problem diagnosis and support, multilingual telephone support, and more.
While the telephone support is available Monday through Friday, 8 am to 5 pm local customer time (excluding holidays), the web knowledge base access is available 24/7 for your convenience.
The Quantum Bronze Support Plan for the STORNEXT QX-1200 Storage has a service duration of 1 year.
Yes, the support plan includes on-site service for electronic and physical support.
Yes, firmware updates are included to ensure your STORNEXT QX-1200 Storage is up to date with the latest features and enhancements.
With the next-business-day parts replacement, you can have your STORNEXT QX-1200 Storage up and running again without delay.
Absolutely! The Quantum Bronze Support Plan is designed to provide peace of mind and support for all users, regardless of technical expertise.
Yes, the support plan includes 24/7 web knowledge base access, where you can find helpful resources and information to assist you with your STORNEXT QX-1200 Storage.
You can reach Quantum's multilingual telephone support Monday through Friday, 8 am to 5 pm local customer time (excluding holidays), for any assistance you may need.
Yes, the Quantum Bronze Support Plan covers both parts and labor, ensuring comprehensive support for your STORNEXT QX-1200 Storage.

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