Quantum


SDY85-LCDG-GL31


The Quantum 3-Year Uplift Onsite 4HR 24x7 Gold Support Plan is the ultimate service package for your Quantum DXi8500 Expansion Module. With this plan, you'll enjoy peace of mind knowing that your storage solution is backed by top-notch support and maintenance. Our on-site service ensures that help is just a phone call away, with expert technicians ready to assist you whenever you need it. The 24x7x4 Hour service guarantees a rapid response time, minimizing any potential downtime and keeping your business running smoothly. Plus, with parts replacement and repair support included, you can rest assured that your Quantum product will always be in top shape. Trust Quantum's StorageCare Gold Support Plan to provide you with the highest level of service and support for your DXi8500 Expansion Module.

Product details

General Information
Manufacturer

Quantum Corporation

Manufacturer Part Number

SDY85-LCDG-GL31

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan - Zone 1 - Extended Service (Uplift)

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Parts Replacement
Repair

Service Location

On-site

Service Duration

3 Year

Product Supported

Quantum DXi8500 Expansion Module

FAQs

What does the Quantum 3-Year On-Site 4-Hour 24x7 Gold Support Plan include?
The support plan includes parts replacement and repair services for the DXi8500 Expansion Module, ensuring uninterrupted performance and minimizing downtime. On-site support is provided within 4 hours, 24x7.
Is this support plan suitable for physical maintenance of the DXi8500 Expansion Module?
Yes, the Quantum 3-Year On-Site 4-Hour 24x7 Gold Support Plan covers physical maintenance, including parts replacement and repair for the DXi8500 Expansion Module.
How quickly can I expect on-site support with this support plan?
With the Quantum 3-Year On-Site 4-Hour 24x7 Gold Support Plan, you can expect on-site support within 4 hours, ensuring minimal downtime and uninterrupted performance for your DXi8500 Expansion Module.
Can I rely on this support plan for round-the-clock assistance?
Absolutely! The Quantum 3-Year On-Site 4-Hour 24x7 Gold Support Plan provides 24x7 support, ensuring that assistance is available whenever you need it, day or night.
What is the main benefit of the Quantum 3-Year On-Site 4-Hour 24x7 Gold Support Plan?
The main benefit of this support plan is the peace of mind it offers. With fast on-site support, parts replacement, and repair services, you can trust that your DXi8500 Expansion Module will be well-maintained and any issues will be promptly addressed.

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