Quantum SASHL-VSUH-CD11 StorageCare NBD Gold Support Plan - Zone 1 - No Return

Quantum SASHL-VSUH-CD11 StorageCare NBD Gold Support Plan - Zone 1

Quantum SASHL-VSUH-CD11 StorageCare NBD Gold Support Plan - Zone 1 - No Return

Quantum SASHL-VSUH-CD11

$3,596.49
Availability: In stock, ready to be shipped.

Product Key Features

  • StorageCare NBD Gold Support Plan Zone 1
  • 24x7xNext Business Day service response time
  • On-site service location
  • Exchange service main type
  • Online training, phone support, parts replacement, online services, web knowledge base access, new releases update, and installation provided support
  • 1-year service duration
  • Parts service characteristic
  • Quantum ActiveScale P100, Scale-Up Module, 1008TB product supported
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  • Description
  • Tech Specs

Quantum SASHL-VSUH-CD11

Around-the-Clock Business Support

Offers around the clock support for busy operations, includes 24x7 technical assistance and case resolution, next business day parts delivery and installation of non-customer replaceable components.

FAQ
The Quantum StorageCare NBD Gold Support Plan provides comprehensive support for your Quantum ActiveScale P100. It includes online training, phone support, parts replacement, access to the web knowledge base, and updates on new releases.
The Quantum StorageCare NBD Gold Support Plan is valid for 1 year, ensuring that you have ongoing assistance and coverage for your storage system.
The service is provided on-site, meaning that Quantum's support team will come to your location to assist with any issues or maintenance required for your Quantum ActiveScale P100.
The Quantum StorageCare NBD Gold Support Plan guarantees next business day response time for parts replacement. This ensures minimal downtime and quick resolution for any hardware issues.
Yes, the service includes installation assistance, allowing you to set up your Quantum ActiveScale P100 with ease. Quantum's support team will guide you through the installation process.
The Quantum StorageCare NBD Gold Support Plan is specifically designed for the Quantum ActiveScale P100. For support with other Quantum products, it is recommended to explore the appropriate support plans tailored to those products.
As part of the Quantum StorageCare NBD Gold Support Plan, you will have access to the web knowledge base. This online resource provides valuable information, guides, and troubleshooting tips to help you maximize the performance of your Quantum ActiveScale P100.
Yes, the Quantum StorageCare NBD Gold Support Plan offers 24x7 support, ensuring that you can reach out for assistance at any time, including weekends and holidays.
The main benefit of this support plan is the peace of mind it provides. With 24x7xNext Business Day assistance, you can rely on Quantum's expertise to keep your Quantum ActiveScale P100 running smoothly and minimize any potential disruptions.
Yes, Quantum offers options to upgrade or renew your support plan. It is recommended to contact Quantum's support team for further details and assistance with extending your coverage.
Yes, the Quantum StorageCare NBD Gold Support Plan includes updates on new releases. This ensures that your Quantum ActiveScale P100 remains up-to-date with the latest software enhancements and features.
Over the phone, you can receive assistance with troubleshooting, configuration guidance, and general inquiries related to your Quantum ActiveScale P100. Quantum's support team is dedicated to helping you resolve any issues promptly.

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