The service includes phone support, email support, web knowledge base access, and new releases update.
The Progress MOVEit Support - Extended Service is specifically designed for the Progress MOVEit Transfer Secure Folder Sharing solution.
The response time for phone support is 2 business hours.
Absolutely! The Progress MOVEit Support - Extended Service provides comprehensive technical support, but the assistance is tailored to be understandable and helpful for non-technical users as well.
Yes, this service is designed as an upgrade option from Standard Support, providing enhanced assistance and coverage for your Progress MOVEit Transfer Secure Folder Sharing solution.
The coverage period for the Progress MOVEit Support - Extended Service is not specified in the provided information. Please contact our support team for more details on the coverage duration.
Yes, with web knowledge base access included in the service, you can access helpful resources and documentation at any time, even outside of business hours.
The provided information does not specify the installation type supported by the Progress MOVEit Support - Extended Service. Please reach out to our support team for clarification on compatibility with your specific installation setup.
Yes, the Progress MOVEit Support - Extended Service includes new releases update, ensuring that you have access to the latest features and improvements for your Progress MOVEit Transfer Secure Folder Sharing solution.
Yes, email support is included with the Progress MOVEit Support - Extended Service, allowing you to reach out for assistance and guidance via email whenever needed.
The Progress MOVEit Support - Extended Service is designed to provide technical support for businesses and organizations utilizing the Progress MOVEit Transfer Secure Folder Sharing solution. For personal use, you may consider alternative support options or reach out to our team for further guidance.
The provided information does not specify the renewal options for the Progress MOVEit Support - Extended Service. Please contact our support team for more details on extending the coverage beyond the initial period.
The provided information does not explicitly mention installation and setup assistance. However, as part of comprehensive technical support, the Progress MOVEit Support - Extended Service is likely to provide guidance and assistance for installation and setup processes. Please consult our support team for more information on the specific support coverage.
Yes, the Progress MOVEit Support - Extended Service is available globally, ensuring that customers worldwide can benefit from comprehensive technical support for their Progress MOVEit Transfer Secure Folder Sharing solution.
Absolutely! The Progress MOVEit Support - Extended Service is designed to provide comprehensive technical support, including assistance with troubleshooting and resolving issues you may encounter with your Progress MOVEit Transfer Secure Folder Sharing solution.
The provided information does not specify the availability of phone support during weekends and holidays. Please reach out to our support team for clarification on the support hours and availability.
The provided information does not explicitly mention integration assistance. However, as part of comprehensive technical support, the Progress MOVEit Support - Extended Service is likely to provide guidance and assistance for integrating the Progress MOVEit Transfer Secure Folder Sharing solution with other systems. Please consult our support team for more information on the specific support coverage.
