A Technical Account Manager is a dedicated expert who provides personalized assistance and guidance for your Poly products. They help optimize your experience, troubleshoot issues, and ensure smooth integration and usage.
The Partner Technical Account Manager service provides 1 year of support for accounts with 51-100 RMX ports/concurrent users. During this period, you can access expert assistance and guidance for your Poly products.
Advantage Services are a set of premium services offered by Poly that provide enhanced support, advanced features, and additional benefits for your Poly products. They are required on all ports for accounts with 51-100 RMX ports/concurrent users.
The Partner Technical Account Manager service offers personalized assistance and guidance, ensuring optimal usage and integration of your Poly products. With expert support, you can maximize productivity, troubleshoot issues efficiently, and stay ahead in your communication and collaboration needs.
Yes, the Partner Technical Account Manager service is designed to help optimize your Poly products. The dedicated expert will provide guidance on best practices, configuration settings, and feature utilization to ensure you get the most out of your Poly solutions.
Yes, the Partner Technical Account Manager service is specifically tailored for accounts with 51-100 RMX ports/concurrent users. It ensures that you receive the necessary support and guidance to effectively manage and utilize your Poly products at scale.
To access the Partner Technical Account Manager service, simply purchase the 1-year support package for accounts with 51-100 RMX ports/concurrent users. Once enrolled, you will be assigned a dedicated Technical Account Manager who will work closely with you to address your specific needs and requirements.
Absolutely! The Partner Technical Account Manager service includes expert assistance for troubleshooting technical issues related to your Poly products. Your dedicated Technical Account Manager will work with you to identify and resolve any challenges you may encounter.
Yes, the Partner Technical Account Manager service is a valuable offering within the Poly Partner Program. It provides partners with the necessary support and resources to deliver exceptional customer experiences and drive successful Poly integrations.
The Partner Technical Account Manager service supports a wide range of Poly products, including collaboration solutions, communication devices, conferencing systems, audio equipment, and more. Whether you have Poly endpoints, accessories, or integrated solutions, the service is designed to cater to your specific needs.
