Poly 4872-10546-108 Elite Premier Support - 1 Year Service
Poly 4872-10546-108 Elite Premier Support - 1 Year Service
Poly 4872-10546-108
Product Key Features
- 24x7x4 Hour Elite Premier Support: Get round-the-clock technical assistance and parts replacement within 4 hours.
- Remote Technical Support: Access expert assistance remotely for troubleshooting and problem-solving.
- Reporting and Analysis: Receive detailed reports and analysis to track performance and identify areas for improvement.
- Phone Support: Reach out to knowledgeable support agents via phone for immediate assistance.
- Software Update and Upgrade: Stay up-to-date with the latest software versions and enjoy enhanced features and functionality.
- Knowledge Base Access: Gain access to a comprehensive knowledge base for self-help and troubleshooting.
- On-site Service: Benefit from on-site support for electronic and physical issues.
- Exchange Service: Enjoy hassle-free parts exchange for quick resolution of hardware problems.
- Compatible with Polycom HDX 9006 Series Executive Collection with Two Displays: Designed specifically for seamless integration with the Polycom HDX 9006 Series Executive Collection with Two Displays.
Poly 4872-10546-108 Elite Premier Support - 1 Year Service
Poly 4872-10546-108
Product Key Features
- 24x7x4 Hour Elite Premier Support: Get round-the-clock technical assistance and parts replacement within 4 hours.
- Remote Technical Support: Access expert assistance remotely for troubleshooting and problem-solving.
- Reporting and Analysis: Receive detailed reports and analysis to track performance and identify areas for improvement.
- Phone Support: Reach out to knowledgeable support agents via phone for immediate assistance.
- Software Update and Upgrade: Stay up-to-date with the latest software versions and enjoy enhanced features and functionality.
- Knowledge Base Access: Gain access to a comprehensive knowledge base for self-help and troubleshooting.
- On-site Service: Benefit from on-site support for electronic and physical issues.
- Exchange Service: Enjoy hassle-free parts exchange for quick resolution of hardware problems.
- Compatible with Polycom HDX 9006 Series Executive Collection with Two Displays: Designed specifically for seamless integration with the Polycom HDX 9006 Series Executive Collection with Two Displays.
Poly
4872-10546-108
Personalized and proactive support for your Polycom RealPresence solution
Your communications environments are becoming more interdependent as you unify your communications solutions. At the same time, business processes are shifting to rely more heavily on virtual collaboration tools. As a result, your unified communications (UC) environment is becoming more important -- in some cases, mission critical.
So it is key that the team supporting you is familiar with your unique environment and needs.
Instead of providing support for individual products, Polycom Elite Service delivers a holistic support strategy for optimizing the performance of your solution and increasing your return on investment. Elite Service is a proactive, high-touch service that helps you manage your Polycom environment around the world. It provides resources for managing your day-to-day technical requests. And, it keeps an eye on your Polycom investment.
Key benefits:
- You save time and money, by having direct access to an assigned Elite Business Relationship Manager and Remote Technical Support Engineer as well as prioritized access to Telephone Technical Support, 24 hours per day and seven days per week.
- You minimize the demand on your internal IT resources, by addressing your needs with expertise that's directly related to conferencing and collaboration.
- You minimize risk and impact, through monitoring, assessment, software upgrades and asset management.
- You maximize your return of investment, by increasing the user adoption of video solutions to enhance business process.