The reactivation process typically takes 1-2 business days once we receive your product.
Yes, you can reactivate your Poly EagleEye Director II with any compatible cameras. Please contact our support team for further assistance.
Yes, our reactivation service is available for products that are less than 1 year out of support coverage.
The reactivation service includes thorough testing, firmware updates, and necessary repairs to ensure your Poly EagleEye Director II with 2-EagleEye IV-12x cameras is functioning optimally.
Yes, you can extend the support coverage for your reactivated product. Please reach out to our sales team for more information.
Yes, you will need to ship your Poly EagleEye Director II with 2-EagleEye IV-12x cameras to our service center for reactivation. We will provide you with detailed instructions and a shipping label.
In rare cases where reactivation is not possible, our support team will assist you with alternative solutions or recommend suitable replacements.
Yes, you will receive updates on the progress of your reactivation via email. You can also contact our support team for any inquiries.
The reactivation service is not covered under warranty. However, we offer competitive pricing for this service. Please contact our sales team for more information.
Yes, you can reactivate multiple Poly EagleEye Director II with 2-EagleEye IV-12x cameras at once. Please contact our support team to discuss bulk reactivation options.
Currently, we do not offer scheduled appointments for reactivation services. However, our support team will guide you through the process and provide estimated timelines.
Yes, our technical support is available after reactivation to assist you with any questions or issues you may encounter with your Poly EagleEye Director II and EagleEye IV-12x cameras.
This reactivation service is specifically designed for the Poly EagleEye Director II with 2-EagleEye IV-12x cameras. For other Poly products, please check our website or contact our support team for appropriate services.
If you require additional accessories or parts for your reactivated Poly EagleEye Director II with 2-EagleEye IV-12x cameras, our support team can assist you in finding the right options.