Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S

$247.85 $313.00 Save $65.15
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Availability: In stock.
The service provides 24x7 technical support, remote diagnostics, express hardware replacement, online services, and software maintenance releases.
Netgear ensures next business day arrival for express hardware replacement in case of a hardware issue.
Online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, the service includes software maintenance releases notification, which automatically sends email notifications about the availability of maintenance and patch releases, as well as enhancements.
$247.85
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Netgear

PMB0313-10000S

OnCall 24x7 Tech Support

NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.

With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.

OnCall 24x7 Tech Support contract purchases are non-refundable.
FAQ
The service provides 24x7 technical support, remote diagnostics, express hardware replacement, online services, and software maintenance releases.
Netgear ensures next business day arrival for express hardware replacement in case of a hardware issue.
Online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, the service includes software maintenance releases notification, which automatically sends email notifications about the availability of maintenance and patch releases, as well as enhancements.

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