Product details

General Information
Manufacturer

Lenovo Group Limited

Manufacturer Part Number

5WS0T36198

Brand Name

Lenovo

Service Name

Premier Support

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical
Electronic

Service Characteristic

Parts & Labor

Service Description

24x7xNext Business Day

Provided Support

Hardware Support
Parts Replacement
Repair
Phone Support
Software Support
Troubleshooting

Service Response Time

Next Business Day - Parts and Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

Lenovo ThinkPad Helix (2nd Gen) 20CG, 20CH Lenovo ThinkPad X1 Carbon (3rd Gen) 20BS, 20BT Lenovo ThinkPad X1 Carbon (4th Gen) 20FB, 20FC Lenovo ThinkPad X1 Carbon (5th Gen) 20HQ, 20HR, 20K3, 20K4 Lenovo ThinkPad X1 Carbon (6th Gen) 20KG, 20KH Lenovo ThinkPad X1 Carbon (7th Gen) 20QE, 20R1, 20R2 Lenovo ThinkPad X1 Extreme 20MF, 20MG Lenovo ThinkPad X1 Extreme (2nd Gen) 20QW Lenovo ThinkPad X1 Tablet (1st Gen) 20GG, 20GH Lenovo ThinkPad X1 Tablet (2nd Gen) 20JB, 20JC Lenovo ThinkPad X1 Tablet (3rd Gen) 20KJ, 20KK Lenovo ThinkPad X1 Yoga (1st Gen) 20FQ, 20FR Lenovo ThinkPad X1 Yoga (2nd Gen) 20JD, 20JE, 20JF, 20JG Lenovo ThinkPad X1 Yoga (3rd Gen) 20LD, 20LE, 20LF, 20LG Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG Lenovo ThinkPad X380 Yoga 20LH, 20LJ Lenovo ThinkPad X390 Yoga 20NN, 20NQ Lenovo ThinkPad Yoga 12 20DK, 20DL Lenovo ThinkPad Yoga 14 20DM, 20DN, 20FY Lenovo ThinkPad Yoga 15 20DQ, 20DR Lenovo ThinkPad Yoga 260 20FD, 20FE, 20FS, 20FT, 20GS, 20GT Lenovo ThinkPad Yoga 370 20JH, 20JJ Lenovo ThinkPad Yoga 460 20EL, 20EM

FAQs

What devices are supported by the Lenovo Premier Support - 5 Year Warranty?
The Lenovo Premier Support - 5 Year Warranty supports various Lenovo devices, including the Lenovo ThinkPad Helix (2nd Gen), Lenovo ThinkPad X1 Carbon (3rd Gen - 7th Gen), Lenovo ThinkPad X1 Extreme (1st Gen - 2nd Gen), Lenovo ThinkPad X1 Tablet (1st Gen - 3rd Gen), Lenovo ThinkPad X380 Yoga, Lenovo ThinkPad X390 Yoga, Lenovo ThinkPad Yoga 12, Lenovo ThinkPad Yoga 14, Lenovo ThinkPad Yoga 15, Lenovo ThinkPad Yoga 260, Lenovo ThinkPad Yoga 370, and Lenovo ThinkPad Yoga 460.
What services are included in the Lenovo Premier Support - 5 Year Warranty?
The Lenovo Premier Support - 5 Year Warranty provides comprehensive support, including hardware support, parts replacement, repair services, phone support, software support, and troubleshooting. It ensures that your Lenovo devices are covered for any issues that may arise during the 5-year duration of the warranty.
What is the response time for the Lenovo Premier Support - 5 Year Warranty?
The Lenovo Premier Support - 5 Year Warranty offers a next business day response time for parts and labor. This means that if you encounter any issues with your Lenovo devices, you can expect prompt assistance and resolution within the next business day.
Is on-site service included in the Lenovo Premier Support - 5 Year Warranty?
Yes, the Lenovo Premier Support - 5 Year Warranty includes on-site service. This means that if your Lenovo devices require repair or troubleshooting, a technician will come to your location to provide the necessary support, ensuring minimal disruption to your workflow.

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