Lenovo WARRANTY 4Y Onsite NBD+Premier Support (5WS0N07710)


Lenovo WARRANTY 4Y Onsite NBD+Premier Support (5WS0N07710)
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Lenovo WARRANTY 4Y Onsite NBD+Premier Support (5WS0N07710)


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Lenovo 5WS0N07710

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.

All Lenovo warranties include phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labor repair coverage where labor is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo's normal in-country business hours. Calls received after 4:00pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.

Lenovo's Premier Support enables increased efficiency for in-house IT, SMBs and Business Partners by providing direct tech-to-tech access with extended hours, a focus on advanced, unscripted troubleshooting and a single point of contact for end-to-end case management. Premier offers comprehensive HW and software support, prioritized onsite and parts response, with access to onshore Technical Account Managers for proactive account and escalation management. Bypass basic troubleshooting and experience higher first time fix rates, faster response and greater customer satisfaction, while freeing up your resources to focus on mission-critical business activities. Premier Support is available in select regions.

The warranty covers software support, phone support, parts replacement, repair, and troubleshooting for your Lenovo ThinkStation.
The warranty is valid for 4 years.
The on-site service is provided at your location.
The response time is next business day.
This warranty supports Lenovo ThinkStation models P310, P320, and P410.
Absolutely! Lenovo's premier support provides expert technical assistance for your ThinkStation.
Yes, the warranty covers both physical and electronic issues.
Yes, parts replacement is included in the warranty coverage.
Yes, this warranty is designed to provide support and assistance for non-technical users as well.
You can contact Lenovo for support through their phone support service included in this warranty.
Yes, this warranty includes software support to help you with any software-related issues.
Yes, Lenovo's premier support includes troubleshooting assistance to help resolve any issues with your ThinkStation.
Yes, Lenovo's repair service is included in this warranty to address any repair needs for your ThinkStation.
Yes, this warranty is suitable for both personal and business use of Lenovo ThinkStation models.
It is recommended to contact Lenovo for information on extending the warranty after it expires.

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