EPOS IMPACT SD 20 ML wireless mono headset with noise-canceling microphone shown in profile view

Exceptional Call Clarity with Ultra-Light Mono Design

The EPOS IMPACT SD 20 ML features a sleek single-sided wearing style that delivers premium audio quality while keeping you aware of your surroundings. The streamlined design combines lightweight comfort with professional-grade sound engineering, perfect for extended use in busy office environments.

Technical Specifications

  • Single-sided wearing style for situational awareness
  • Ultra noise-canceling microphone for clear voice transmission
  • Lightweight design for all-day comfort

Applications

  • Customer service representatives handling high call volumes
  • Office professionals needing to collaborate while staying aware of surroundings
  • Remote workers requiring clear communication with minimal fatigue
Side view of EPOS IMPACT SD 20 ML headset showing speaker housing and microphone placement

Precision-Engineered Sound Performance

Experience superior audio quality with the IMPACT SD 20 ML's advanced acoustic design. The precisely positioned speakers and microphone ensure optimal voice pickup while minimizing background noise. The ergonomic ear cup design provides comfort without compromising on sound quality.

Technical Specifications

  • Optimized speaker positioning for maximum clarity
  • Bi-directional noise-canceling microphone
  • Enhanced acoustic design for voice optimization

Applications

  • Virtual meetings requiring clear audio transmission
  • Professional call centers with high ambient noise
  • Multi-platform communication environments
EPOS charging base station with docked headset showing connectivity options

Smart Charging Base with Dual Connectivity

The innovative charging base station offers seamless switching between desk phone and PC communications. With intuitive controls and magnetic docking, this solution ensures your headset is always charged and ready for use. The base station's intelligent design supports both traditional and digital communication needs.

Technical Specifications

  • Dual connectivity for desk phone and PC
  • Magnetic charging contacts for reliable docking
  • LED indicators for connection status

Applications

  • Unified communications environments
  • Mixed telephony setups requiring flexible switching
  • Hot-desking office environments
Angled view of EPOS base station with headset showing connectivity options and controls

Flexible Connectivity for Modern Workspaces

The SD 20 ML's versatile base station enables seamless integration with your existing communication infrastructure. Whether connecting to traditional desk phones or modern UC platforms, this solution adapts to your needs while maintaining consistent audio quality.

Technical Specifications

  • One-touch switching between devices
  • 590.6 ft wireless range
  • Compatible with major UC platforms

Applications

  • Hybrid office environments
  • Multiple communication platform users
  • Mobile workers requiring extensive range
Front view of EPOS charging base station showing sleek design

Space-Efficient Charging Solution

The compact charging base features a minimalist design that maximizes desk space while providing essential functionality. The thoughtfully engineered docking system ensures reliable charging and secure storage when the headset isn't in use.

Technical Specifications

  • Compact footprint for space efficiency
  • Fast charging capability
  • Status LED indicators

Applications

  • Limited desk space environments
  • Shared workstation setups
  • Modern office layouts
Angled view of EPOS base station showing control interface

Intuitive Base Controls for Effortless Operation

The base station's user-friendly interface features clearly marked controls for seamless device switching and status monitoring. The angled design provides easy access to all functions while maintaining a professional aesthetic.

Technical Specifications

  • One-touch device switching
  • Clear visual indicators
  • Ergonomic control layout

Applications

  • Fast-paced office environments
  • Multi-device users
  • Training environments

Product details

General Information
Manufacturer

EPOS

Manufacturer Part Number

1000562

Brand Name

EPOS | SENNHEISER

Product Line

IMPACT

Product Series

SD

Product Model

SD 20 ML - US

Product Name

IMPACT SD 20 ML - US Headset

Product Type

Headset

Technical Information
Connectivity Technology

Wireless

Wireless Technology

DECT

Wireless Operating Distance

590.6 ft

Sound Mode

Mono

Minimum Frequency Response

150 Hz

Maximum Frequency Response

6.80 kHz

Features

Acoustic Shock Protection
Unified Communication
Rechargeable Battery
Lightweight
Fast Charging
Secure
ActiveGard
Detachable Cable
Ear Hook
Comfortable

Battery Information
Battery Chemistry

Lithium Polymer (Li-Polymer)

Earpiece
Earpiece Design

On-ear

Earpiece Type

Monaural

Microphone
Microphone Technology

Condenser
Bi-directional
Electret
Noise Cancelling

Physical Characteristics
Color

Black

Miscellaneous
Package Contents

  • IMPACT SD 20 ML - US Headset
  • Base Station
  • Audio Cable
  • USB Cable
  • Power Supply

Compatibility

  • Deskphone
  • PC
  • Softphone

Country of Origin

China

Warranty
Limited Warranty

2 Year

Included in the Box

  • icon_list|sd 20 ml headset|SD 20 ML Headset Main unit icon

    SD 20 ML Headset

  • icon_list|base station|DECT Tech Base Station icon

    Base Station

  • icon_list|audio cable|Audio Cable Main product icon

    Audio Cable

  • icon_list|usb cable|6ft USB cable icon

    USB Cable

  • icon_list|power supply|5V 3A Power supply icon

    Power Supply

FAQs

What is the wireless range of the EPOS IMPACT SD 20 ML headset?
The EPOS IMPACT SD 20 ML headset offers an impressive wireless operating distance of 590.6 feet (180 meters) using DECT wireless technology. This extensive range allows users to move freely around their workspace while maintaining clear audio connection, making it ideal for dynamic office environments.
What devices is the IMPACT SD 20 ML compatible with?
The IMPACT SD 20 ML features dual connectivity, making it compatible with desk phones, PCs, and softphones. This versatility allows users to seamlessly switch between different communication platforms, making it an ideal solution for modern office environments that utilize multiple communication systems.
What are the key microphone features of the EPOS IMPACT SD 20 ML?
The headset features a sophisticated microphone system that combines multiple technologies: it's a bi-directional, noise-cancelling condenser microphone with electret technology. This ultra noise-cancelling capability ensures excellent speech intelligibility in busy office environments, delivering clear voice transmission for professional communications.
What's included in the IMPACT SD 20 ML package?
The package includes the IMPACT SD 20 ML headset, base station, audio cable, USB cable, and power supply. This complete set provides everything needed for immediate setup and use with both desk phones and PC/softphone systems.
What are the audio specifications of the IMPACT SD 20 ML?
The IMPACT SD 20 ML features a frequency response range of 150 Hz to 6.80 kHz, delivering clear voice communication. It's a mono (single-sided) headset with on-ear design, and includes EPOS Voice™ technology for excellent call experiences. The headset also features ActiveGard® technology for acoustic shock protection.

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Manufacturer EPOS EPOS EPOS EPOS
Connectivity Technology Wireless Wireless Wireless Wireless
Wireless Technology DECT DECT DECT DECT
Sound Mode Mono Mono Mono Mono
Noise Canceling N/A N/A N/A N/A
Earpiece Design On-ear On-ear On-ear On-ear
Microphone Design N/A N/A N/A N/A