HPE


U3VJ4E


HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

U3VJ4E

Brand Name

HPE

Service Name

Foundation Care Service With Comprehensive Defective Material Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Remote Diagnosis
Software Update
Comprehensive Defective Material Retention
Repair
Parts Replacement

Service Location

On-site

Service Duration

3 Year

Product Supported

<p>HP 7506, 7506-V Switch Chassis</p>

FAQs

What does HPE Foundation Care Service include?
HPE Foundation Care Service includes remote diagnosis, software updates, comprehensive defective material retention, repair, and parts replacement. It ensures that your HP 7506, 7506-V Switch Chassis receives the necessary support for uninterrupted performance.
How long is the service duration?
The HPE Foundation Care Service has a service duration of 3 years, providing extended support and peace of mind for your HP 7506, 7506-V Switch Chassis.
Is on-site support included?
Yes, HPE Foundation Care Service offers on-site support, ensuring that any issues with your HP 7506, 7506-V Switch Chassis can be addressed promptly and efficiently.
What is comprehensive defective material retention?
Comprehensive defective material retention means that HPE will retain any defective parts replaced during the service period. This ensures that you have a backup in case any issues arise in the future.
Can I rely on HPE for reliable and professional support?
Absolutely! HPE is a trusted brand in the industry, known for its expertise and commitment to customer satisfaction. With HPE Foundation Care Service, you can have peace of mind knowing that your HP 7506, 7506-V Switch Chassis is in good hands.

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