HPE U2JN4PE BL685c G7 Server Care Pack Foundation Care - Post Warranty


HPE U2JN4PE BL685c G7 Server Care Pack Foundation Care - ...

HPE U2JN4PE BL685c G7 Server Care Pack Foundation Care - Post Warranty
HPE U2JN4PE
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Product Key Features
- 1 Year Service Duration: Get comprehensive support for your HPE BL685c G7 Server for a full year.
- On-site Service Location: Receive on-site assistance for any hardware issues with your server.
- 24x7 Service Description: Enjoy round-the-clock support and assistance for your server.
- 6 Hour Repair Response Time: Benefit from a quick response time of just 6 hours for any repairs needed.
- Hardware Support: Get expert assistance and support for any hardware-related issues.
- Remote Diagnosis: Troubleshoot and diagnose server issues remotely for faster problem resolution.
- Software Support: Receive support and assistance for any software-related issues.
- Phone Support: Get access to technical support via phone for immediate assistance.
- Comprehensive Defective Material Retention: Retain any defective materials for comprehensive analysis and replacement.
$1,853.85
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HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
FAQ
The service includes hardware support, repair, remote diagnosis, software updates, new releases updates, remote technical support, software support, phone support, and comprehensive defective material retention.