HPE


U0MR2E


The HPE Care Pack Proactive Care Service - Extended Service is the ultimate solution for ensuring the longevity and performance of your HPE products. With this 3-year extended service, you can have peace of mind knowing that your equipment is protected and supported by the experts at Hewlett Packard Enterprise. Our on-site repair and parts replacement support ensures that any issues you encounter will be swiftly resolved, minimizing downtime and maximizing productivity. This service is specifically designed for the StoreEver MSL6480 Scalable Base Module, providing comprehensive maintenance and support for this critical component of your infrastructure. With a service duration of 3 years and a 9x5xNext Business Day service availability, you can rely on HPE to keep your operations running smoothly. Invest in the HPE Care Pack Proactive Care Service - Extended Service and experience the difference of proactive and reliable support for your HPE products.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

U0MR2E

Brand Name

HPE

Service Name

Care Pack Proactive Care Service - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Sub Type

Physical

Service Description

9x5xNext Business Day

Provided Support

Repair
Parts Replacement

Service Location

On-site

Service Duration

3 Year

Product Supported

<p>for StoreEver MSL6480 Scalable Base Module</p>

FAQs

What does the HPE Care Pack Proactive Care Service include?
The HPE Care Pack Proactive Care Service provides on-site repair and parts replacement for your StoreEver MSL6480 Scalable Base Module. It ensures that any issues with your module are promptly addressed, minimizing downtime and maximizing productivity.
How long does the service last?
The HPE Care Pack Proactive Care Service covers your StoreEver MSL6480 Scalable Base Module for a period of 3 years. This extended service ensures that you have peace of mind and ongoing support for your critical storage solution.
What is the response time for support?
With the HPE Care Pack Proactive Care Service, you can expect next business day support. This means that any issues or concerns you have will be addressed promptly, minimizing any impact on your operations.
Is this service suitable for non-technical users?
Absolutely! The HPE Care Pack Proactive Care Service is designed to provide comprehensive support for your StoreEver MSL6480 Scalable Base Module, regardless of your technical expertise. The on-site repair and parts replacement ensure that you can rely on your storage solution without worrying about the technical details.
Can I extend the service after the initial 3-year period?
Yes, HPE offers options to extend the service beyond the initial 3-year period. You can contact HPE or your authorized reseller for more information on extending the coverage for your StoreEver MSL6480 Scalable Base Module.

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