The HPE Pointnext Tech Care Essential - Extended Service includes 24x7x4 hour support, knowledge base access, parts replacement, repair, phone and web support, new releases updates, remote diagnosis, and visual remote guidance.
The HPE Pointnext Tech Care Essential - Extended Service is valid for 3 years, ensuring long-term support and maintenance for your HPE R6V47AR.
The service offers a 4-hour response time for parts and labor, ensuring quick resolution and minimizing downtime for your HPE R6V47AR.
Yes, the HPE Pointnext Tech Care Essential - Extended Service provides access to a comprehensive knowledge base, allowing you to troubleshoot and find solutions independently.
Yes, the service includes remote diagnosis capabilities, enabling technicians to identify and resolve issues remotely, saving time and effort.
Visual remote guidance allows technicians to guide you through troubleshooting steps using live video, ensuring accurate and efficient problem resolution.
Yes, the HPE Pointnext Tech Care Essential - Extended Service offers 24x7 phone support, ensuring assistance is available whenever you need it.
Absolutely! The service includes support for new releases and updates, ensuring your HPE R6V47AR stays up to date with the latest features and enhancements.
Yes, the service provides on-site support, ensuring technicians can visit your location if necessary for repairs or maintenance.
Yes, the HPE Pointnext Tech Care Essential - Extended Service includes parts replacement, ensuring any faulty components can be quickly replaced to minimize downtime.
Yes, the HPE Pointnext Tech Care Essential - Extended Service is specifically designed to support and maintain the HPE R6V47AR, providing comprehensive coverage for this product.
Yes, the service includes visual remote guidance, allowing technicians to visually guide you through troubleshooting steps, ensuring accurate and efficient problem resolution.
The service includes repair support, ensuring any issues with your HPE R6V47AR can be addressed and resolved by trained technicians.
Yes, the HPE Pointnext Tech Care Essential - Extended Service provides both phone and web support, allowing you to choose the most convenient channel for assistance.
