HPE HY5S5E Pointnext Tech Care Essential Service - 5 Year Warranty for HPE Proliant DL365 Gen10 Plus V2

HPE HY5S5E Pointnext Tech Care Essential Service - 5 Year Warranty for HPE Proliant DL365 Gen10 Plus V2

HPE HY5S5E Pointnext Tech Care Essential Service - 5 Year Warranty for HPE Proliant DL365 Gen10 Plus V2

HPE HY5S5E

$5,295.85 $6,658.85 Save $1,363
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Product Key Features

  • 24x7x4 Hour service response time for quick resolution
  • Comprehensive defective material retention for hassle-free replacements
  • On-site service location for convenience
  • Web support, phone support, and remote diagnosis for easy troubleshooting
  • Access to knowledge base for self-help and guidance
  • Visual remote guidance for personalized assistance
  • Parts replacement and repair services included
  • New releases update to keep your system up-to-date
  • Suitable for HPE Proliant DL365 Gen10 Plus V2
  • 5-year service duration for long-term coverage
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HPE HY5S5E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential Service provides comprehensive support, including web and phone support, remote diagnosis, parts replacement, repair, new releases updates, knowledge base access, and visual remote guidance.
The HPE Pointnext Tech Care Essential Service offers a 5-year extended warranty for the supported product.
The service guarantees a 4-hour response time for parts and labor.
Yes, this service is specifically designed for the HPE Proliant DL365 Gen10 Plus V2.
Comprehensive defective material retention ensures that any defective parts are retained and replaced as part of the service, providing complete coverage for your HPE Proliant DL365 Gen10 Plus V2.

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