HPE


HY2X1PE


The HPE Pointnext Tech Care Essential - Post Warranty is the ultimate solution for extending the life of your HPE products. With a comprehensive 2-year service plan, you can ensure that your devices are protected and supported long after the original warranty expires. Our knowledgeable support team is just a phone call or click away, ready to provide you with the assistance you need. From troubleshooting to parts replacement and repair, we've got you covered. Stay ahead of the curve with access to our extensive knowledge base and receive timely updates on new releases and updates. With remote diagnosis and visual remote guidance, our experts can quickly identify and resolve any issues you may encounter. And with on-site service available, you can enjoy the convenience of having our technicians come to you. Compatible with a wide range of HPE products, this service plan offers a 4-hour response time for parts and labor, ensuring minimal downtime and maximum productivity. Don't let your HPE products go unprotected - choose the HPE Pointnext Tech Care Essential - Post Warranty and experience peace of mind like never before.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HY2X1PE

Brand Name

HPE

Service Name

Pointnext Tech Care Essential - Post Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor (distance from customer site - 100 miles)

Service Location

On-site

Service Duration

2 Year

Product Supported

HPE 403318-B21, 403318-B22, 403318R-B21, 403318R-B22, 403319-B22, 403319R-B21, 403319R-B22, 403320-B21, 403320-B22, 403320R-B21, 403320R-B22, 403321-B22, 403321-B22R, 403321R-B22, 412133-B21, 412133-B22, 412133R-B21, 412133R-B22, 412136-B22, 412136R-B22, 412152-B21, 412152-B22, 412152R-B21, 412152R-B22, 441908-B22, 441908-B23, 507014-B21, 507014R-B21, 507015-B21, 507015R-B21, 507016-B21, 507016R-B21, 507017-B21, 507017R-B21, 507019-B21, 658959-S21, 681842-B21, 681842R-B21, AJ139A, AJ435A, AL228A, AR634A, D0Z95A, D0Z96A, E0V07A, E8H55A

FAQs

What services are included in the HPE Pointnext Tech Care Essential - Post Warranty?
The HPE Pointnext Tech Care Essential - Post Warranty includes knowledge base access, parts replacement, repair services, phone and web support, new releases updates, remote diagnosis, and visual remote guidance.
How long is the coverage period for the HPE Pointnext Tech Care Essential - Post Warranty?
The coverage period for the HPE Pointnext Tech Care Essential - Post Warranty is 2 years.
What products are supported by the HPE Pointnext Tech Care Essential - Post Warranty?
The HPE Pointnext Tech Care Essential - Post Warranty supports a wide range of HPE products, including HPE 403318-B21, 403318-B22, 403318R-B21, 403318R-B22, 403319-B22, 403319R-B21, 403319R-B22, 403320-B21, 403320-B22, 403320R-B21, 403320R-B22, 403321-B22, 403321-B22R, 403321R-B22, 412133-B21, 412133-B22, 412133R-B21, 412133R-B22, 412136-B22, 412136R-B22, 412152-B21, 412152-B22, 412152R-B21, 412152R-B22, 441908-B22, 441908-B23, 507014-B21, 507014R-B21, 507015-B21, 507015R-B21, 507016-B21, 507016R-B21, 507017-B21, 507017R-B21, 507019-B21, 658959-S21, 681842-B21, 681842R-B21, AJ139A, AJ435A, AL228A, AR634A, D0Z95A, D0Z96A, E0V07A, and E8H55A.
What is the response time for the HPE Pointnext Tech Care Essential - Post Warranty?
The HPE Pointnext Tech Care Essential - Post Warranty offers a 4-hour response time for parts and labor, with a distance limit of 100 miles from the customer site.
What are the main benefits of the HPE Pointnext Tech Care Essential - Post Warranty?
The HPE Pointnext Tech Care Essential - Post Warranty ensures uninterrupted support and maintenance for your HPE products, providing peace of mind and expert assistance whenever you need it. With access to knowledge base, parts replacement, repair services, phone and web support, new releases updates, remote diagnosis, and visual remote guidance, you can rely on HPE's expertise to keep your products running smoothly.

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