HPE


HY0Z8E


Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care NBD Service

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HY0Z8E

Brand Name

HPE

Service Name

Foundation Care Service - Extended Warranty

Product Type

Warranty

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

9x5xNext Business Day

Provided Support

Remote Diagnosis
Parts Replacement
Repair
Phone Support
New Releases Update
Web Knowledge Base Access

Service Response Time

Next Business Day - Parts & Labor

Service Location

On-site

Service Duration

3 Year

Product Supported

HPE StoreEasy 1460 WS IoT 2019

FAQs

What does the HPE Foundation Care Service - Extended Warranty include?
The HPE Foundation Care Service - Extended Warranty provides comprehensive coverage including remote diagnosis, parts replacement, repair, phone support, new releases updates, and web knowledge base access.
How long is the coverage period for the HPE Foundation Care Service - Extended Warranty?
The HPE Foundation Care Service - Extended Warranty offers a 3-year coverage period, ensuring your HPE StoreEasy 1460 WS IoT 2019 is protected for an extended duration.
What is the service response time for the HPE Foundation Care Service - Extended Warranty?
The HPE Foundation Care Service - Extended Warranty guarantees a next business day service response time, ensuring prompt assistance for any issues with your HPE StoreEasy 1460 WS IoT 2019.
Where does the on-site support for the HPE Foundation Care Service - Extended Warranty take place?
The on-site support for the HPE Foundation Care Service - Extended Warranty is provided at your location, ensuring convenient and efficient resolution of any hardware-related issues.
Is the HPE Foundation Care Service - Extended Warranty compatible with the HPE StoreEasy 1460 WS IoT 2019?
Yes, the HPE Foundation Care Service - Extended Warranty is specifically designed to support and protect the HPE StoreEasy 1460 WS IoT 2019, providing comprehensive coverage and peace of mind.

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