HPE 3Y TC Crit SO 3620 24TB Upg SVC (HX5A9E)

HPE

HPE 3Y TC Crit SO 3620 24TB Upg SVC (HX5A9E)
Authorized Reseller

HPE 3Y TC Crit SO 3620 24TB Upg SVC (HX5A9E)

HPE

Availability: In stock, ready to be shipped.
Price: $1,377.85 $1,559.00 Save $181.15
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  • Description
  • Tech Specs
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HPE HX5A9E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The service includes outage management, remote diagnosis, parts replacement, repair, phone support, knowledge base access, visual remote guidance, new releases update, and web support.
The HPE 3-Year Tech Care Critical On-Site Warranty Upgrade Service is valid for 3 years.
Yes, the service is provided on-site for your convenience.
This service is specifically designed for the HPE StoreOnce 3620 24TB Cap Upg Kit.
The service ensures a 6-hour response time for parts and labor.
The HPE 3-Year Tech Care Critical On-Site Warranty Upgrade Service covers both parts and labor for comprehensive support.

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