HPE HV6M5E Pointnext Tech Care Essential with Defective Media Retention Warranty - 5 Year

HPE HV6M5E Pointnext Tech Care Essential with Defective Media Retention Warranty - 5 Year

HPE HV6M5E Pointnext Tech Care Essential with Defective Media Retention Warranty - 5 Year

HPE HV6M5E

$3,781.95 $4,624.85 Save $842.90
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential with Defective Media Retention
  • Manufacturer Part Number: HV6M5E
  • Provided Support: Defective Media Retention
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE Proliant DL325 Gen10 Plus
  • Service Main Type: Technical
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HPE HV6M5E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential warranty provides on-site technical support and defective media retention for a period of 5 years. It ensures that any faulty media will be retained and replaced, giving you peace of mind and minimizing downtime.
Yes, the HPE Pointnext Tech Care Essential warranty is specifically designed for the HPE Proliant DL325 Gen10 Plus server. It offers comprehensive support and coverage for this particular server model, ensuring optimal performance and reliability.
The HPE Pointnext Tech Care Essential warranty provides extended coverage and expert technical assistance for your HPE Proliant DL325 Gen10 Plus server. It ensures prompt on-site service, reliable hardware protection, and access to knowledgeable support professionals, allowing you to focus on your business without worrying about server maintenance and troubleshooting.
With the defective media retention feature, any faulty media from your HPE Proliant DL325 Gen10 Plus server will be retained and replaced by HPE. This ensures that your data remains secure and minimizes the risk of data loss or disruption due to defective media.
Yes, you can upgrade your HPE Proliant DL325 Gen10 Plus server during the warranty period. The HPE Pointnext Tech Care Essential warranty covers technical support for your server, including assistance with server upgrades and expansions.

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