HPE


HV5X4E


The HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention is the ultimate service package for ensuring the smooth operation of your HPE products. With comprehensive defective material retention, you can rest assured that any faulty components will be retained and replaced promptly, minimizing downtime and maximizing productivity. Gain access to a vast knowledge base for troubleshooting and self-help resources, empowering you to resolve issues quickly and efficiently. Our expert technicians are ready to provide timely parts replacement and repair services, ensuring that your systems are always up and running. With phone and web support, you have immediate access to technical assistance whenever you need it. Stay ahead of the curve with new releases updates, ensuring that your systems are always equipped with the latest software enhancements. Our remote diagnosis capabilities and visual remote guidance enable us to quickly identify and resolve issues without the need for on-site visits, saving you time and resources. Choose HPE Pointnext Tech Care Essential with Comprehensive Defective Material Retention for unparalleled support and peace of mind.

Product details

General Information
Manufacturer

Hewlett Packard Enterprise

Manufacturer Part Number

HV5X4E

Brand Name

HPE

Service Name

Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service

Product Type

Service

Service Information
Service Main Type

Maintenance

Service Characteristic

Parts & Labor

Service Description

24x7x4 Hour

Provided Support

Comprehensive Defective Material Retention
Knowledge Base Access
Parts Replacement
Repair
Phone Support
Web Support
New Releases Update
Remote Diagnosis
Visual Remote Guidance

Service Response Time

4 Hour - Parts and Labor

Service Location

On-site

Service Duration

5 Year

Product Supported

HPE 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, P05672R-B21

FAQs

What does the HPE Pointnext Tech Care Essential service include?
The HPE Pointnext Tech Care Essential service includes comprehensive defective material retention, knowledge base access, parts replacement, repair, phone support, web support, new releases update, remote diagnosis, and visual remote guidance.
How long is the service duration for HPE Pointnext Tech Care Essential?
The service duration for HPE Pointnext Tech Care Essential is 5 years.
Where is the service location for HPE Pointnext Tech Care Essential?
The service location for HPE Pointnext Tech Care Essential is on-site.
Which HPE products are supported by HPE Pointnext Tech Care Essential?
HPE Pointnext Tech Care Essential supports a range of HPE products, including HPE 869845-291, 869845-B21, 869845R-B21, 869847-291, 869847-B21, 869847R-B21, 869849-S01, 869850-S01, 880397-S01, P05671-291, P05671-AA1, P05671-B21, P05671R-B21, P05672-291, P05672-AA1, P05672-B21, and P05672R-B21.
What is the service response time for HPE Pointnext Tech Care Essential?
The service response time for HPE Pointnext Tech Care Essential is 4 hours for both parts and labor.

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