HPE HV3X7PE Pointnext Tech Care Essential With Comprehensive Defective Material Retention - Post Warranty - 2 Year Warranty for HPE M series SN2100M Switch

HPE HV3X7PE Pointnext Tech Care Essential With Comprehensive Defective Material Retention - Post Warranty - 2 Year Warranty for HPE M series SN2100M Switch

HPE HV3X7PE Pointnext Tech Care Essential With Comprehensive Defective Material Retention - Post Warranty - 2 Year Warranty for HPE M series SN2100M Switch

HPE HV3X7PE

$4,167.85 $4,683.85 Save $516
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential With Comprehensive Defective Material Retention Post Warranty
  • Manufacturer Part Number: HV3X7PE
  • Provided Support: Comprehensive Defective Material Retention
  • Service Duration: 2 Year
  • Service Location: On-site
  • Product Supported: HPE M series SN2100M Switch
  • Service Main Type: Technical
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HPE HV3X7PE

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential service provides comprehensive support, including on-site technical assistance and defective material retention, ensuring your HPE M series SN2100M Switch is well-maintained and operational.
The HPE Pointnext Tech Care Essential service lasts for a duration of 2 years, giving you extended coverage and peace of mind beyond the standard warranty period.
Comprehensive defective material retention means that in the event of any defective components, HPE will retain and replace them, ensuring minimal disruption to your operations and maximizing the uptime of your HPE M series SN2100M Switch.
Yes, the HPE Pointnext Tech Care Essential service provides on-site technical assistance, allowing HPE experts to address any issues directly at your location, saving you time and effort.
Yes, the HPE Pointnext Tech Care Essential service is designed to provide support and coverage after the standard warranty period, ensuring continuous protection and assistance for your HPE M series SN2100M Switch.

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