HPE Foundation Care with Comprehensive Defective Material Retention provides a comprehensive support package, including web knowledge base access, parts replacement, repair, phone support, new releases update, remote diagnosis, and comprehensive defective material retention.
This service is valid for 3 years, ensuring long-term support and peace of mind for your HPE JL679A.
With HPE Foundation Care, you can expect a 4-hour response time for parts and labor, ensuring quick resolution and minimal downtime.
Yes, HPE Foundation Care with Comprehensive Defective Material Retention is available on-site, providing convenient support and minimizing disruptions to your operations.
This service is specifically designed for HPE JL679A. For other products, it is recommended to check for compatible support options from HPE.
As part of HPE Foundation Care, you will have access to a web knowledge base, which contains valuable resources, documentation, and troubleshooting guides to help you resolve issues efficiently.
Comprehensive defective material retention ensures that any defective parts replaced during the service will be retained by HPE, providing additional assurance and traceability for your equipment.
Yes, HPE Foundation Care offers 24x7 support, ensuring that assistance is available whenever you need it, including weekends and holidays.
With remote diagnosis, HPE technicians can analyze and troubleshoot your equipment remotely, saving time and minimizing the need for on-site visits.
Yes, HPE Foundation Care includes support for new releases updates, ensuring that your HPE JL679A stays up to date with the latest software enhancements and features.