HPE HS8A9E Pointnext Tech Care Basic with Defective Media Retention Warranty - 5 Year - On-site Support for HPE ProLiant DL380 Gen10

HPE HS8A9E Pointnext Tech Care Basic with Defective Media Retention Warranty - 5 Year - On-site Support for HPE ProLiant DL380 Gen10

HPE HS8A9E Pointnext Tech Care Basic with Defective Media Retention Warranty - 5 Year - On-site Support for HPE ProLiant DL380 Gen10

HPE HS8A9E

$3,766.49 $4,605.00 Save $838.51
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic with Defective Media Retention
  • Manufacturer Part Number: HS8A9E
  • Provided Support: Defective Media Retention
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS8A9E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Basic warranty includes on-site technical support and Defective Media Retention for a period of 5 years.
Defective Media Retention ensures that any failed media, such as hard drives, will be retained by HPE, protecting your data and ensuring secure disposal.
Absolutely! The HPE Pointnext Tech Care Basic warranty provides peace of mind for all users, regardless of technical expertise. Our on-site support team will handle any technical issues, allowing you to focus on your business.
Yes, HPE offers various warranty extension options to meet your specific needs. Contact our sales team for more information on extended warranty options.
The HPE Pointnext Tech Care Basic warranty is specifically designed for the HPE ProLiant DL380 Gen10 server. For other HPE products, we recommend checking the available warranty options tailored to each product.

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