HPE HS8A8E Pointnext Tech Care Basic with Defective Media Retention Warranty - 4 Year

HPE HS8A8E Pointnext Tech Care Basic with Defective Media Retention Warranty - 4 Year

HPE HS8A8E Pointnext Tech Care Basic with Defective Media Retention Warranty - 4 Year

HPE HS8A8E

$2,603.65 $3,310.00 Save $706.35
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic with Defective Media Retention
  • Manufacturer Part Number: HS8A8E
  • Provided Support: Defective Media Retention
  • Service Duration: 4 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS8A8E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The warranty includes comprehensive technical support and on-site service for a duration of 4 years. It also covers any defects or issues with the media of your HPE ProLiant DL380 Gen10 server.
With the Defective Media Retention service, in case of any media defects or issues, HPE will retain the defective media while providing you with a replacement. This ensures the security of your data and prevents unauthorized access to your sensitive information.
The warranty offers peace of mind by providing comprehensive technical support and on-site service for your HPE ProLiant DL380 Gen10 server. It ensures that any media defects or issues are promptly addressed, minimizing downtime and ensuring the smooth operation of your server.
Absolutely! This warranty is designed to provide support and coverage for users of all technical levels. Whether you're a small business owner or an IT professional, HPE's Tech Care Basic with Defective Media Retention warranty offers peace of mind and reliable support for your HPE ProLiant DL380 Gen10 server.
Yes, HPE offers various warranty extension options to meet your specific needs. You can contact HPE or your authorized HPE reseller for more information on extending the warranty duration for your HPE ProLiant DL380 Gen10 server.

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