HPE HS8A7E Pointnext Tech Care Basic with Defective Media Retention Warranty - 3 Year

HPE HS8A7E Pointnext Tech Care Basic with Defective Media Retention Warranty - 3 Year

HPE HS8A7E Pointnext Tech Care Basic with Defective Media Retention Warranty - 3 Year

HPE HS8A7E

$1,586.57 $2,017.00 Save $430.43
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic with Defective Media Retention
  • Manufacturer Part Number: HS8A7E
  • Provided Support: Defective Media Retention
  • Service Duration: 3 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS8A7E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
Defective Media Retention ensures that any failed hard drives or storage media are securely retained by you, protecting your sensitive data and allowing for proper disposal.
The HPE Pointnext Tech Care Basic warranty provides coverage for a duration of 3 years, giving you peace of mind and support for your HPE ProLiant DL380 Gen10 server.
Yes, this warranty includes on-site support, meaning that a qualified technician will come to your location to diagnose and resolve any issues with your HPE ProLiant DL380 Gen10 server.
With the HPE Pointnext Tech Care Basic warranty, you can rely on HPE's expertise and support to keep your server running smoothly, minimizing downtime and ensuring the longevity of your IT infrastructure.
Yes, HPE offers options to extend the warranty coverage beyond the initial 3-year period, providing continued support and protection for your HPE ProLiant DL380 Gen10 server.

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