HPE HS8A4E ProLiant DL380 Gen10 5Y TC Bas DL380 Gen10 SVC

HPE HS8A4E ProLiant DL380 Gen10 5Y TC Bas DL380 Gen10 SVC

HPE HS8A4E ProLiant DL380 Gen10 5Y TC Bas DL380 Gen10 SVC

HPE HS8A4E

$3,364.30 $4,277.00 Save $912.70
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Product Key Features

  • 5-year extended warranty for HPE ProLiant DL380 Gen10
  • Next Business Day service response time for parts and labor
  • On-site maintenance support
  • Phone support for troubleshooting and assistance
  • Remote diagnosis for quick issue resolution
  • Web knowledge base access for self-help resources
  • Visual remote guidance for hands-on support
  • New releases update to keep your system up to date
  • Parts replacement for faulty components
  • Web support for additional assistance
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HPE HS8A4E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE 5-Year Tech Care Basic Hardware Support provides new releases updates, parts replacement, repair, phone support, remote diagnosis, web knowledge base access, visual remote guidance, and web support for your HPE ProLiant DL380 Gen10 server.
The HPE 5-Year Tech Care Basic Hardware Support offers next business day response time, ensuring prompt assistance for any hardware issues with your ProLiant DL380 Gen10 server.
Yes, the HPE 5-Year Tech Care Basic Hardware Support includes on-site support, allowing HPE technicians to come to your location for parts replacement and repair of your ProLiant DL380 Gen10 server.
Absolutely! The HPE 5-Year Tech Care Basic Hardware Support provides access to a web knowledge base, where you can find helpful resources and guides for troubleshooting and resolving issues with your ProLiant DL380 Gen10 server.
No, the HPE 5-Year Tech Care Basic Hardware Support offers phone support for your ProLiant DL380 Gen10 server during the designated support hours, ensuring assistance whenever you need it.

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