HPE HS8A2E 3Y TC Bas DL380 Gen10 SVC, Pointnext Tech Care Basic Service - Extended Warranty

HPE HS8A2E 3Y TC Bas DL380 Gen10 SVC, Pointnext Tech Care Basic Service - Extended Warranty

HPE HS8A2E 3Y TC Bas DL380 Gen10 SVC, Pointnext Tech Care Basic Service - Extended Warranty

HPE HS8A2E

$1,521.95 $1,813.00 Save $291.05
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Basic Service Extended Warranty
  • Manufacturer Part Number: HS8A2E
  • Provided Support: Remote Diagnosis, Parts Replacement, Repair, Phone Support, New Releases Update, Web Knowledge Base Access
  • Service Duration: 3 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Maintenance
  • Service Description: 9x5xNext Business Day
  • Service Response Time: Next Business Day Parts and Labor
  • Service Characteristic: Parts & Labor
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HPE HS8A2E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The warranty covers remote diagnosis, parts replacement, repair, phone support, new releases updates, and web knowledge base access for your HPE ProLiant DL380 Gen10 server.
The service response time is next business day, ensuring prompt assistance for any issues with your HPE ProLiant DL380 Gen10 server.
Yes, the warranty includes on-site support, allowing for convenient and efficient resolution of any server-related problems.
Absolutely! With comprehensive coverage and prompt service, this warranty ensures the smooth operation of your HPE ProLiant DL380 Gen10 server, minimizing downtime and maximizing productivity.
Yes, the warranty is designed to provide support and assistance for users of all technical levels, ensuring that even non-technical users can benefit from the comprehensive coverage and services offered.

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