HPE HS7Z4E Pointnext Tech Care Essential with Defective Media Retention Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Technical Support

HPE HS7Z4E Pointnext Tech Care Essential with Defective Media Retention Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Technical Support

HPE HS7Z4E Pointnext Tech Care Essential with Defective Media Retention Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Technical Support

HPE HS7Z4E

$4,302.49 $8,371.00 Save $4,068.51
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Product Key Features

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential with Defective Media Retention
  • Manufacturer Part Number: HS7Z4E
  • Provided Support: Defective Media Retention
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS7Z4E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential warranty provides comprehensive coverage for your HPE ProLiant DL380 Gen10 server, including on-site technical support and Defective Media Retention.
Defective Media Retention ensures that any failed hard drives or storage media containing sensitive data are retained by you, giving you control over data security and disposal.
The HPE Pointnext Tech Care Essential warranty provides coverage for 5 years, giving you peace of mind and long-term support for your HPE ProLiant DL380 Gen10 server.
Yes, the HPE Pointnext Tech Care Essential warranty includes on-site technical support, ensuring prompt assistance and minimizing downtime for your HPE ProLiant DL380 Gen10 server.
Yes, HPE offers additional warranty extensions and support options to meet your specific needs. Contact HPE for more information on extended warranty options.

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