HPE HS7Y9E Pointnext Tech Care Essential Warranty for HPE ProLiant DL380 Gen10 - 5 Year On-site Hardware Support

HPE HS7Y9E Pointnext Tech Care Essential Warranty for HPE ProLiant DL380 Gen10 - 5 Year On-site Hardware Support

HPE HS7Y9E Pointnext Tech Care Essential Warranty for HPE ProLiant DL380 Gen10 - 5 Year On-site Hardware Support

HPE HS7Y9E

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Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Essential
  • Manufacturer Part Number: HS7Y9E
  • Provided Support: Hardware Support
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS7Y9E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Essential warranty provides hardware support and technical assistance for your HPE ProLiant DL380 Gen10 server. It ensures that you have access to expert services and on-site assistance for any hardware issues that may arise.
The HPE Pointnext Tech Care Essential warranty offers coverage for a duration of 5 years. This means that you can rely on HPE's support and assistance for your HPE ProLiant DL380 Gen10 server for an extended period of time.
With the on-site warranty, HPE technicians will come directly to your location to provide support and resolve any hardware issues with your HPE ProLiant DL380 Gen10 server. This saves you time and ensures minimal disruption to your business operations.
HPE Pointnext Tech Care Essential offers comprehensive support and technical expertise specifically tailored for HPE ProLiant DL380 Gen10 servers. With this warranty, you can have peace of mind knowing that your server is protected and that you have access to HPE's extensive knowledge and resources.
Yes, you can purchase the HPE Pointnext Tech Care Essential warranty even if your HPE ProLiant DL380 Gen10 server has been in use for some time. It provides coverage and support for both new and existing servers, ensuring that you can still benefit from HPE's services and protection.

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