HPE HS7Y4E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Service

HPE HS7Y4E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Service

HPE HS7Y4E Pointnext Tech Care Critical Warranty for HPE ProLiant DL380 Gen10, 5 Year On-site Service

HPE HS7Y4E

$11,919.95 $15,423.00 Save $3,503.05
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Product Key Features

  • Brand Name: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Pointnext Tech Care Critical with Comprehensive Defective Material Retention
  • Manufacturer Part Number: HS7Y4E
  • Provided Support: Comprehensive Defective Material Retention
  • Service Duration: 5 Year
  • Service Location: On-site
  • Product Supported: HPE ProLiant DL380 Gen10
  • Service Main Type: Technical
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HPE HS7Y4E

Overview

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

Benefits

Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.

Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.

HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.

FAQ
The HPE Pointnext Tech Care Critical warranty provides comprehensive defective material retention and on-site technical support for your HPE ProLiant DL380 Gen10 server. It ensures that any faulty components will be replaced promptly, minimizing downtime.
The HPE Pointnext Tech Care Critical warranty offers 5 years of coverage, giving you peace of mind and long-term support for your HPE ProLiant DL380 Gen10 server.
With on-site service, a certified technician will come directly to your location to diagnose and resolve any issues with your HPE ProLiant DL380 Gen10 server. This saves you time and ensures minimal disruption to your business operations.
Comprehensive defective material retention means that if any components of your HPE ProLiant DL380 Gen10 server are found to be defective, they will be retained and replaced by HPE. This ensures that your server remains in optimal working condition.
Absolutely! The HPE Pointnext Tech Care Critical warranty is designed to provide easy-to-understand and accessible support for non-technical users. You can rely on HPE's expertise to handle any technical issues with your server, allowing you to focus on your business.

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